TERMS AND CONDITIONS

T E R M S & C O N D I T I O N S

 

THESE TERMS AND CONDITIONS SHALL COVER ALL ORDERS PLACED WITH STUDIO KOTSUHIROI, ALSO REFERRED TO AS THE “SELLER”. THE CUSTOMER OR CLIENT, ALSO REFERRED TO HEREIN AS THE “BUYER”, AGREES TO THESE TERMS AND CONDITIONS BY VIRTUE OF HIS OR HER AGREEMENT TO THE PLACEMENT OF A SALES ORDER WITH THE SELLER THROUGH ANY MANNER OR MEDIUM (INCLUDING, WITHOUT LIMITATION, ONLINE SALES, PHONE ORDERS OR ON-SITE SALES). PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

 

ORDERS:

 

ALL ORDERS ARE FINAL. NO CHANGES, CANCELLATIONS, REFUND REQUESTS OR RETURNS WILL BE ACCEPTED.

 

LEAD TIMES:

 

ALL LEAD TIMES AND DELIVERY DATES ARE APPROXIMATE AND WILL BE INDICATED ON INDIVIDUAL INVOICE.

METHOD OF SHIPMENT:

 

WE SHIP FROM FRANCE VIA UPS OR COLISSIMO (EMS POSTAL SERVICE) DOMESTIC OR INTERNATIONAL.

 

RECEIPT OF GOODS:

 

CLIENT OR CLIENTS AGENT IS RESPONSIBLE FOR INSPECTING ALL DELIVERED ITEMS IMMEDIATELY UPON RECEIPT FOR FLAWS, DEFECTS OR DAMAGE. STUDIO KOTSUHIROI RESERVES THE RIGHT TO REJECT CLAIMS RECEIVED AFTER TWO (2) WORKING DAYS. IF ITEM IS DAMAGED DURING SHIPMENT/DELIVERY, CUSTOMER MUST PHOTOGRAPH ITEMS AND RETAIN ALL ORIGINAL PACKAGING OR THEY MAY FORFEIT THEIR CLAIM.